Privacy Policy
Last updated: July 14, 2025
1. Information We Collect
- Device Information: Browser type, IP address, time zone, cookie data, pages viewed, referral source (via cookies, log files, beacons).
- Order Information: Name, billing/shipping address, payment details, email, and phone number when you place an order.
2. How We Use Your Information
- Order Fulfillment: Process payments, arrange shipping, send confirmations.
- Fraud Prevention & Site Security: Screen orders, monitor for abuse.
- Analytics & Improvements: Understand how visitors use our Site (e.g. Google Analytics).
- Marketing (with your consent): Email you about new products or sales if you opt in.
3. Legal Basis (GDPR)
- Contract performance (processing your orders)
- Legitimate interests (fraud prevention, site analytics)
- Consent (for marketing emails)
4. Cookies & Tracking
We use cookies and similar tools to run the Site, keep it secure, and improve your experience. You can disable non-essential cookies in your browser settings, but some features may break.
5. Third-Party Services
We share limited data with:
- Shopify: to run our store (Shopify Privacy Policy)
- Google Analytics: for site usage stats (Opt-out here)
- Payment Processors (e.g. Stripe, PayPal) to handle transactions
6. Data Retention
- Order Information: kept for up to 7 years (for tax/accounting), then deleted or anonymized.
- Device & Analytics Data: kept up to 2 years, then purged.
7. Your Rights
If you live in the EU, UK, or California, you have rights to:
- Access the personal data we hold about you
- Correct any errors
- Delete or restrict processing of your data
- Port your data to another provider
- Object to certain uses (e.g. marketing)
- Withdraw consent at any time
- Opt-out of sale (California residents)
To exercise any right, email us at info@polajewellery.com.
8. International Transfers
Your data may be stored or processed outside your country (e.g. in Canada, the U.S.) under standard EU Commission clauses or equivalent safeguards.
9. Children
We do not knowingly collect data from anyone under 16. If you believe we have, please contact us to have it removed.
10. Changes to This Policy
We may update this notice occasionally. The “Last updated” date above will reflect any changes.